How to order with WILD

Updated: Jul 4, 2020

Bespoke two tone signage: Custom calligraphy seating plan and two in one welcome sign and order of the day. Image credit: Rosie Kelly Photography

One thing I'm always reflecting on is my ordering process and how I can improve it. I've thought about independents I've ordered from, what I've loved, what I've appreciated as a customer, and it's helped me to define my ordering process, which is detailed below.

Hand Lettered Table Plan Cards on 100% Recycled Cotton Rag Paper

You can explore my wedding services here. Here you'll find a curated selection of my most popular products - I.e. the classic chalkboard or recycled cotton rag place cards. To enquire about these items, scroll to the bottom of the page to see my booking process.

Ordering bespoke: I stand at the heart of WILD, full of ideas, ready to collaborate with you to help you achieve the perfect vibe that guests will remember. When you get in touch for an initial quote, the more information you're able to give, the better I'll be able to serve you next level stationery that you LOVE, that's cohesive with the rest of your wedding, that you'll be proud of, and that you'll want to have as keepsakes for years to come. Please use this contact form to give me all the info I need to know to get the ball rolling.

Large bespoke wooden welcome sign. Image by EKR Pictures

I endeavour to get back to you promptly and all emails are usually responded to as soon as possible. For custom order enquiries including Hand Painted Wedding Jackets, I will get in touch with my initial ideas based on the information you've given me and most importantly, with options at different price points for each product you require. I will work with you to bring your wedding vision to life.

Layered vellum and cotton rag place cards | Styling by This Will Be Forever

Payment: You have 2 options here:

  1. Pay the invoice in full - receive the items shortly after. Please check the lead time when ordering as this fluctuates throughout the year. Should you need items urgently, this can often be arranged for a small surcharge.

  2. Pay a 25% deposit within 2 weeks of receiving the invoice to secure your order in my diary, remainder due 8-12 weeks prior to the wedding date (this will be stated on your invoice), items will be delivered 4-6 weeks before the wedding. Refunds: I understand that sometimes circumstances mean you will be unable to fulfil your order. With that in mind please see my refunds policy: When refunds are requested: * Up to 8 weeks before your wedding date: Loss of 25% deposit. * Within 8 weeks of your wedding date: Full order payment is required. Changes to your order: * 8 weeks before (in advance of the final payment deadline): when paying the final instalment, you may make some small amendments (such as the final number of place cards required) but these may not reduce the cost of the total invoice by more than 20%

Local? Avoid paying for delivery by collecting from ng15 Nottinghamshire.

If you're on the fence about investing in your stationery because you'd like to DIY it... Have you considered a Wild Workshop? | Venue: The Knot Bridal

Benefits of ordering in advance - Ideal for budgeting and knowing how much you'll need to put away and avoid stress as the wedding deadlines draw near. By ordering in advance, you're securing a price for your on-the-day items. As stated above, minor amendments can be made up until 8 weeks before the wedding which is fab as you can make final amendments once you have the RSVPs.

Burning questions? Always get in touch. No question is too small!

You can also keep up to date with all things Wild on Instagram where I share projects, behind the scenes and inspiration snaps.

Thank you so much for reading,

Faye - Wild


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