WILD POLICIES

SUSTAINABILITY

Wild is a conscious business and I am passionate about using recycled + eco-friendly materials and sourcing materials from other small businesses often to help support the creative community.


I have an extensive portfolio of projects that show you don’t need to compromise on style to be a little greener and my work has been published in print (You & Your Wedding, Vogue Novias + more) and regional and national blogs (Rock my Wedding, Love my Dress + more).


All items are packaged using sustainable or re-used materials and I encourage you to re-use your packaging if you can.

RETURNS & REFUNDS

I gladly accept returns of unopened items

Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

POSTPONEMENTS

Changes to your booking are only possible where availability allows. If I am unavailable or at capacity on the new date chosen this will be classed as a cancellation (see below). 

Postponements of more than 12 months will incur a postponement fee of £50.

CANCELLATIONS

Wild offers a client-focused, detail orientated service and as such has limited availability. By taking on your booking I’m unable to serve other prospective clients during the period around your event. For this reason, I ask that any cancellations are made at least 12 weeks before the scheduled event date. This will allow me to secure another booking and avoid losing income.

Please note, I do not offer refunds. However, should you give me at least 12 weeks' notice before cancelling your booking you may transfer your deposit to other Wild services such as calligraphy workshops or gift vouchers. Should you give less than 12 weeks' notice, you will lose any payments you have already made.