shipping + returns

Shipping

Shipping and processing times depend on the service you are receiving.

 

For bespoke orders: estimated shipping times are always attached to your invoice but I will liase with you about this. Usually, for advance bookings (organised more than 2 months before your event date), the final balance is due 8 weeks before, and once this is settled I will begin working on your items. I aim to ship all custom orders 4-6 weeks before your event date. Postage + Packaging again depends on the service. Most items are sent tracked + signed, but bespoke jackets for example are sent special delivery.

For single item orders such as the Beginners Hand Lettering Kit, items are sent first class. Please note that due to Covid 19 I am currently posting on Mondays only, so that I am able to minimise contact with others.

Returns

Wild is a customer orientated business and I pride myself on my communication with all customers and my attention to detail when making your orders. 

 

I don't accept returns due to the personalised nature of what I offer, however, in the very unlikely event that you have any issues with your order, please get in touch via wildcalligraphygb@outlook.com and I will liaise with you to resolve this.